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The Wall Street Journal is the most trusted news organization in America and the best source of news and analysis for ambitious people. Our reporters, editors, developers, and audio and visual journalists around the world create important and impactful stories, firmly rooted in fact and adhering to the highest ethical standards. We report without fear or bias, and we maintain a proper sense of perspective, detachment and objectivity in our reporting. We're using the latest technology to develop new ways of publishing our journalism on a variety of platforms, experimenting with augmented reality and cutting-edge video and mobile storytelling formats. We’re looking for great journalists and innovative minds to join our newsroom as we continue to tell the important stories and further reinvent our journalism for digital priorities.

Job Information

Dow Jones Audience Interaction Producer, Video/Audio, Night/Weekends in NEW YORK, New York

Job Description:

Audience Interaction Producer

Location: NYC (remote to start)

The Wall Street Journal is looking for an audience interaction producer who will lead the Journal in building community on and off platform, manage and implement engagement strategies, and work with new digital tools such as our reader feedback form.

In this role, you will be part of a small team helping to highlight the expertise of our readers and to enable meaningful conversations around the reporting that makes us unique. You will work with teams across the newsroom to drive deeper engagement with members and expand our reach to new audiences; this might take the form of writing reader profiles for a newsletter, developing new audience networks, or creating content from audience submissions.

You should have an interest in reader conversation and moderation. You will work with our moderators to help maintain the highest levels of quality in our online commenting and to surface strong reader conversation. You will write daily prompts to guide conversation on stories and will moderate special events.

You will work with teams from across the newsroom on projects including Live Q&As and Young Adviser Cohorts. These projects may include writing copy, organizing events and engaging audiences on social channels. An openness to collaboration and new projects is essential.

An interest in data is helpful in order to assess commenter behavior using metrics dashboards.

You should be comfortable interacting directly with readers as a representative of The Wall Street Journal and with journalists as a member of the newsroom.

You will:

  • Manage engagement tools such as a reader feedback form

  • Ensure that highest journalistic standards are maintained in the conversation space

  • Help surface reader submissions and tips that are relevant to reporters and editors

  • Write prompts to direct conversation on stories

  • Collaborate with other teams across the newsroom on multifaceted efforts and strategies to further audience engagement

You have:

  • Excellent communication and writing skills

  • Strong audience engagement skills

  • Strong organizational and project management abilities

  • An interest and some experience in reporting and storytelling

  • Strong judgment in moderating comments

  • Experience with high-volume commenting platforms is preferred

  • General awareness of how a newsroom works and others’ roles and responsibilities

  • Comfort with audience data and digital tools

  • Must be able to work under minimal direction to identify and resolve problems.

  • Possess the capability to take something from concept to completion.

  • Minimum 3 years’ experience

While you may start this job remotely, you will eventually be based in our New York office. You will report to the Deputy Editor, New Audiences & Community.

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.

Business Area: NEWS/WSJ

Job Category: News/Editorial Group

About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 28438